Facts you should know about Insurance Claims
At Tony’s, we are here to help. We feel the better informed you are about your options, the better you are able to make the right decisions about having your car repaired. Please don’t hesitate to ask one of our friendly staff if you need additional information to make an informed decision about your car.
There is no law that requires you to provide more than one estimate to your insurance company to have your vehicle repaired.
You are not obligated by your insurance company to use any specific body shop to obtain repairs. You are free to choose the shop and you can authorize the repairs for your vehicle.
You do not have to accept your insurance company’s appraisal of the damage to your vehicle. Read the "appraisal clause" in your policy to resolve any differences you may have with your insurance company.
You are responsible for the cost of all repairs — either personally, or through your insurance company. Financial arrangement must be completed before your vehicle can be released.
All Tony’s Auto Collision personnel are highly-skilled, professionally trained craftsmen. We use our state-of-the-art facilities and equipment to restore your vehicle to its pre-repair condition at a fair and agreed upon price. No surprises — that’s guaranteed! If you ever have a question, just ask one of our service experts!